3 Types of Customer Queue Management Software

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Different Types of Customer Queue Management Software 

Our company has developed 3 different versions of Customer Queue Management Software based on various use cases. Each one is suited for specific use cases, for small and large businesses. These queue system software systems have been deployed to hundreds of locations, with a wide range of customers covered are across a different industry.

QueuePad mobile app (for iOS and Android)
 - website: http://www.queuepad.com/
 - A basic customer queuing mobile app software that runs as a standalone iPhone app or an iPad app. This software is applicable for small businesses wherein a single Service Staff will receive the Customer and start the queue process, she is also the same Staff that will be calling the customer once it is the Customer's turn.
 - This software is best for restaurants, clinics, retail outlets, etc wherein a single staff can handle the whole queue process.
 - Available for free download in the Apple iTunes Store and the Google Play Store. Please note the free version is limited to 10 customer queues per day!
 - Customer Queue can be shown on a Smart TV Display Screen
 - SMS notifications via Twilio API
 - Scan a QR code for online queue process for Customers to directly join the queue from their mobile phone browser.
 - More than 10,000 downloads from Apple App Store and Google Play Store!




QueueRite Cloud Portal Home Page

QueueRite Customer Queue Software
 - website: http://www.queuerite.com/
 - The enterprise grade customer queue management system that can be used by businesses across various industries: retail, clinics, hospitals, airlines, food, exhibits etc.
 - Cloud based customer queue management software information can be found here http://www.queuemanagementsystemcloud.com/ with its set of advantages such as ease of deployment, quick setup and centralized configuration management for multiple branches.
 - A full range of queue software configuration options are available to suit the business process, and software customization is also possible for special functions.
 - The QueueRite software also has a Standalone version with a Central Server to handle multiple instances of queue systems across branches.
 - Software pricing is based on the number of Server Licenses and Teller Licenses installed.
 - Software customization via API to 3rd party systems can be done separately.
 - A short video overview of the software can be seen here: https://youtu.be/p8VwtswbSvY 
 - The Company has experience with various customer queue software systems since 2012. 
 - QueueRite has over 100 companies as clients with more than 500 installations in the Philippines, and over 50 companies with more than 200 installations around the world.

Software resellers and hardware system integrator companies can also use QueueRite as a white label software to be offered to their clients. 


TotalQueue Software
 - Website: http://www.totalqueue.com/
 - Business grade customer queue management software that is ready to be installed, just download the installer and follow the prompts in the installation process.
 - Perpetual license and installed on your own LAN
 - User-friendly configuration and set up process makes installation and deployment quick and easy, perfect for Do-It-Yourself with IT knowledge.
 - Available in 3 separate versions that differs in feature sets and in pricing: Basic Version, Standard Version and Business Version
 - This software best suits businesses with IT staff that can do the queue system setup and make the interconnections work between the various components of the queue system.
 - Installed and used across the globe with more than 100 installations: 
  • Antigua
  • Australia
  • Belgium
  • Brunei
  • California Mexico
  • Cambodia
  • Iraq
  • Kenya
  • Libya
  • Miami USA
  • Nigeria
  • Norway
  • Ontario Canada
  • Panama
  • Philippines
  • Qatar
  • Saudi Arabia
  • Surinam
  • UAE
Also available for download in CNET and ZDNET

Comments

  1. Digital Signage SolutionsOctober 8, 2024 at 9:57 PM

    Customer queue management software is essential for optimizing service in various industries. We offer three tailored solutions:

    1. Mobile App: A user-friendly app perfect for small businesses, allowing a single staff member to manage queues effectively. It integrates SMS notifications and QR codes for seamless customer access.

    2. Cloud-Based System: An enterprise-grade solution suitable for larger operations like hospitals and airlines. It features extensive customization options and supports multiple branches, enhancing operational efficiency.

    3. Self-Installed Software: Ideal for companies with IT staff, this software offers various versions to fit different needs and can integrate with Android digital signage for better customer communication.

    These systems streamline customer service and improve overall efficiency.

    ReplyDelete

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